Terms of Use

Mizar · Erway Yazılım · Effective 10 November 2026 · Pilot release

1. Who provides the service

Mizar is provided by Erway Yazılım ("Erway"), Türkiye, iletisim@erway.com.tr, TODO(Ali): registered address. By signing in you accept these terms on your own behalf and, where you act for a company, on behalf of that company.

2. Pilot release

• Mizar currently runs as a pilot in Dubai with partner companies. Accounts and records are real and persistent.
• Verification codes are shown on screen instead of being sent by SMS. Payments (bank transfer, card, cheque), credit packs, e-signature certification and licence lookups are simulated and labelled Demo. No money is charged or transferred.
• The Mizar team may reset demo data, change features and end the pilot. We will tell you in the app before data you entered is removed.

3. Accounts and roles

• Sign-in is by phone number and a one-time code. Keep your phone secure; actions taken from your account count as yours.
• Roles: buyer, seller, field staff and Mizar team. Your company assigns your role and can remove you from its account. The Mizar team creates its own accounts.
• You must be 18 or older and authorised by your company to use Mizar in its name.

4. Licensed sellers

Sellers register from the countries Mizar supports and must hold a valid trade licence. The Mizar team checks the licence document before a seller profile is shown to buyers and may refuse or remove a profile. The number of sellers per sector in a country is limited. A check is not a guarantee of a seller's performance.

5. Requests, offers, orders and e-signature

• A request, an offer and an order are records between the buyer and the seller. The contract of sale is between those two companies; Erway is not a party, agent or guarantor.
• An accepted and e-signed order binds both companies under their own agreement. The e-signature in this release is a simple electronic signature (drawn signature, PDF summary, hash, time). Use a qualified signature outside the app where your law requires one.
• Delivery is confirmed line by line. A shortage or a quality issue opens a dispute; the Mizar team follows it but does not decide claims between the parties.
• Invoices are issued by the seller to the buyer. Mizar never holds money. When live, payments will run through a licensed payment service provider under its own terms.

6. Credits

One credit is held as a deposit when a request or an offer is sent and returns when the order completes or the request expires; it is lost on cancellation. Credits have no cash value and cannot be transferred or refunded. In this pilot, credit packs are added without charge and marked Demo.

7. Field staff and location

• The field staff role shares your position only while your own shift switch is on and the app is open. Your employer collects your written consent before enabling the role. You can turn the switch off at any time.
• Working scores and stop summaries are rule based and use neutral wording. They are tools for your employer, not a judgment by Erway.

8. Your content

You keep the rights to the text, photos and documents you enter. You grant Erway a licence to store and display them inside Mizar for the service, and you confirm that you may share them (for example, a licence document or a visit photo). Do not upload content that is unlawful, misleading or that belongs to someone else without permission.

9. Acceptable use

Enter accurate information. Do not send requests or offers you do not intend to honour, do not attempt to access other companies' data, do not reverse engineer, scrape or overload the service, and do not use Mizar for anything unlawful. We may suspend an account that breaks these rules.

10. No warranty, limited liability

• The pilot is provided as is and as available, without warranty of uninterrupted or error-free operation. Data shown about sellers (completion rates, answer times, licence status) is informational.
• Erway is not liable for the performance of any buyer or seller, for goods, deliveries, invoices or payments between companies, or for indirect losses and lost profit. To the extent permitted by law, Erway's total liability for the pilot is limited to AED 1,000. Nothing limits liability for intent or gross negligence (Turkish Code of Obligations art. 115).

11. Termination

You can delete your account at any time (Account → Delete account; details). Your company can remove you from its account. Erway can end or suspend the pilot or an account with notice in the app, and without notice for serious misuse. Records a company needs as evidence of a deal remain with that company.

12. Law and disputes

These terms are governed by the laws of the Republic of Türkiye; the courts and enforcement offices of İstanbul (Çağlayan) have jurisdiction. Mandatory consumer and data-protection rules of your country stay unaffected. For users in the UAE, personal data is handled as described in the Privacy Policy, including the UAE PDPL.

13. Changes and contact

We may update these terms; the new version is posted here with its effective date and shown in the app for material changes. Questions: iletisim@erway.com.tr.